After waiting all day for a package, calling UPS several times before I was told that I just had to wait until after 8:30 PM, I hit refresh on the tracking screen to see that the driver had said that there was no one home to accept the package. It did not require a signature. I was home. He never came. There was no notice on my door. I called UPS and was told that they go by what is "in the system." Much tears were shed in my utter frustration. That the driver lied in the system precludes me from at least recovering the shipping charges. The package was software that I need to try and finish restoring my profile on the "exchange" laptop.

I have multiple case numbers, even more supervisor numbers, and no one from Dell who will help me with the missing components of this "even exchange" of my laptop. I have only two days left before I have to return my original system, and all my emails only result in automatic responses. More tears of frustration.

I waited all day for Brinks to come and repair the alarm system. Two hours of service later, the technician left around 6:00. Less than 10:00 minutes after he left, the system alarm started sounding a trouble alarm...I can turn it off, but it comes back on shortly. I couldn't get ahold of the technician who left. The "emergency" technician never returned my call. My plans for a night out were blown. Many, many more tears of frustration.

To top it all off, I have somehow managed to lose the Mexican dry rub marinade that I bought for the chicken. I have a tiny gallery style kitchen and it is not to be found anywhere. The tape has not shown up either.

This has been a multiple Dr. Pepper day.